Bend Party Rentals - Chair, Table, Tent Rental

Find Bend Oregon Party Rentals including Bend chair rentals, table rentals, tent rentals, and event rentals.

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Rental Policies

Frequently Asked Questions

  1. What are your typical delivery times?
  2. How much is your delivery fee?
  3. How far in advance do I need to reserve my items?
  4. What do I need to reserve my items?
  5. Can I change my quantities after reserving my items and paying the deposit?
  6. What is your refund/cancellation policy?

Answers

  1. What are your typical delivery times?
    We typically deliver your items on the Thursday or Friday before your event and pick them up the following Sunday or Monday. However, we can accommodate same day deliveries and pickups with additional scheduling.
  2. How much is your delivery fee?
    Our delivery fee varies based on where your items are being delivered to. Call us to get pricing for your specific location.
  3. How far in advance do I need to reserve my items?
    We recommend reserving your items as soon as possible so we can ensure your preferred styles and quantities will be available. It’s always a good idea to reserve items to accommodate your maximum expected guest count.
  4. What do I need to reserve my items?
    Upon reserving your items, we require a 50% deposit. We accept Visa, Mastercard, American Express, ACH, or check.
  5. Can I change my quantities after reserving my items and paying the deposit?
    You may make adjustments or modifications to your order’s final counts for chairs, tables, linens, and dinnerware via phone or email. Final confirmation of all orders, including linen, are to be completed 14 days prior to your delivery date.
  6. What is your refund/cancellation policy?
    All items require a non-refundable 50% deposit at the time the order is placed. Orders cancelled less than two weeks before scheduled delivery date, refused upon delivery, or not picked up by the customer will be charged in full. 

Rental Policies Overview

 
Reservations
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A security deposit is required to reserve rental equipment. Rentals are given on a first come first serve basis. 
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Pricing and Availability
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Rental rates listed are subject to change without notice, and are based on a 24 hour rental period. Extended rental rates are available upon request. Late returns are subject to additional charges. Customers will be charged for damaged or missing equipment.
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Pick-up and Delivery
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Rentals may be picked up and returned by customer. Delivery and pickup service is most commonly used and is available at competitive rates. Standard deliveries are made to single locations (such as the ground floor, loading dock, or garage) that are easily accessible to our delivery crew. Additional charges will be applied to labor intensive locations (high rise buildings, stairs, or significant distance from BPR vehicle). Standard deliveries take place Monday through Sunday, 9:00am to 5:00pm. After-hours, specific time and holiday deliveries are available for an additional fee; please call our office for a quote. If no representative of the customer is present to receive a delivery, BPR’s count will be treated as final. All equipment must be repacked, restacked, and ready for pickup in the same manner in which it was delivered unless arrangements have been made for BPR to setup and/or breakdown the rental equipment. There is a labor charge for setup and breakdown of equipment, unless it is a tent or dance floor rental; rates are available upon request.
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Repacking and Cleaning
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All glassware, china, and flatware must be free of food and liquids and returned in their original containers. Linens should be shaken off and left out to dry if necessary to prevent mildew and staining. Damp linens should not be stored in plastic bags under any circumstances. Furniture is sometimes delivered on dollies and secured with rope; these items should be returned with the furniture to avoid replacement costs.
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Damage
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All equipment is the customer’s responsibility from the time of delivery until the time of return. Additional fees apply for any damage, loss, misplacement, or breakage of any equipment, including storage boxes and containers. Missing items may be returned within one week to avoid being charged the full replacement cost, but will incur extended rental fees. Rental fees do not apply toward replacement charges.
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Problems with your order
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BPR strives to provide high quality customer service and equipment, but occasionally we make mistakes. If you discover missing, damaged, or incorrect equipment in your order, please call us as soon as possible: we may be able to correct the problem given enough notice, and you will avoid being charged in error. If our office is closed, you can leave a voicemail message or send us an e-mail and we will get back to you as soon as possible.